📬 Contact Information

• Website: https://promoredshopz.com

• Email: info@promoredshopz.com

• Support Hours: Monday to Sunday, 09:00–18:00

• Response Time: Within 24 hours (excluding holidays)

📦 Order & Delivery Inquiries

For questions about your order status or delivery time (48h), please include:

• Your full name

• Your order number

• Your shipping address

This helps us assist you as quickly as possible.

🔁 Returns & Refunds

To request a return or refund, visit our Complaints & Refunds page or email us directly with your:

• Order number

• Reason for return

• Photos (if applicable)

🔧 Warranty Support

If your product has a defect within the 2-year warranty, contact us with:

• Product name

• Order number

• A short description of the issue

• Supporting images or video